COGNITIVE
DETECTIVES
COGNITIVE
DETECTIVES
Unlocking Insights for Superior Service and Product Design
At Cembro, we employ advanced techniques such as data scraping, in-depth research, interviews, observations, and the latest behaviour and habit research to gather invaluable insights into your services or products.
RESEARCH
Quantitative Data Collection, Analysis, and Profiling
We harness quantitative data at two levels, with the more advanced level bordering on exploration, typically acquired through qualitative methods. Basic quantitative analysis is usually done through Google Analytics, Adobe Analytics, click maps, polls, and surveys, offering valuable quantifiable data to triangulate conclusions and more.
C3DB-AI is part of our advanced data collection methods that provide powerful analysis opportunities. The substantial amount of data provides clear insights into needs, behaviours, and habits, making this level of quantitative data exploration vital.
RESEARCH
Quantitative Data Collection, Analysis, and Profiling
We harness quantitative data at two levels, with the more advanced level bordering on exploration, typically acquired through qualitative methods. Basic quantitative analysis is usually done through Google Analytics, Adobe Analytics, click maps, polls, and surveys, offering valuable quantifiable data to triangulate conclusions and more.
C3DB-AI is part of our advanced data collection methods that provide powerful analysis opportunities. The substantial amount of data provides clear insights into needs, behaviours, and habits, making this level of quantitative data exploration vital.
RESEARCH
Emotional and Cognitive Process Mapping
We select qualitative research data collection methods based on your objectives, service or product complexity, technical and functional aspects. Qualitative methods include observations and interviews to deeply understand respondent and operative behaviours, positive and negative reinforcement, model learning, automatic thoughts, cognition and emotion, schemas, and modes.
We implement various user tests for swift improvements in UX details within an existing product.
RESEARCH
Emotional and Cognitive Process Mapping
We select qualitative research data collection methods based on your objectives, service or product complexity, technical and functional aspects. Qualitative methods include observations and interviews to deeply understand respondent and operative behaviours, positive and negative reinforcement, model learning, automatic thoughts, cognition and emotion, schemas, and modes.
We implement various user tests for swift improvements in UX details within an existing product.
SERVICE &
UX DESIGN
SERVICE &
UX DESIGN
Elevating Customer Journeys and Experiences
We chart customer journeys, identify customer needs, and assess gaps in your existing offerings, crafting groundbreaking concepts that your customers will value and recommend.
CUSTOMER EXPERIENCE
Understanding Customer Journeys and Experiences
Through customer journey mapping, you gain insights into various customer behaviors and their combined needs. You also gain valuable insights and a deeper understanding of how well your existing communication, interaction points, and offerings match customer needs and where gaps or voids in the customer journey exist, requiring action for increased conversion and customer satisfaction.
INTERACTION &
UX-DESIGN
INTERACTION &
UX-DESIGN
Crafting Exceptional Digital Experiences
We design digital services, products, apps, and even physical products for businesses, people, and a better society.
TOUCH POINTS
Digital User Experiences
Our designs align with strategic or business objectives. Research guides us in designing to support higher purposes and goals. We continually optimize existing products and services through A/B testing, flow optimization, and accessibility verification. We also work with emerging interaction techniques such as Human Machine Interaction (HMI) and technologies within VR and AR.
TOUCH POINTS
Digital User Experiences
Our designs align with strategic or business objectives. Research guides us in designing to support higher purposes and goals. We continually optimize existing products and services through A/B testing, flow optimization, and accessibility verification. We also work with emerging interaction techniques such as Human Machine Interaction (HMI) and technologies within VR and AR.
SELECTED
PROJECTS
SELECTED
PROJECTS
Global Presence, Local Expertise
We are based in Stockholm, but our projects are as international as our clients.
För att enklare nå ut internationellt fick vi uppdraget att lyfta UX-designen samt implementera ett helt nytt grafisk användargränssnitt.
Tasked with designing the user experience interface for a future flexible access system, we gathered requirements and crafted UX designs for both the app and hardware.
We designed a service to collect BI data among customers and system users.
We designed a system for requirements management and communication in large or complex projects, shaping the future of project management and collaboration.
