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Service development - near- and offshore | CEMBRO | Business design & transformation | Affärsutveckling & Digitalisering

Your customers are expecting more from you today and the competition is proactive, so you have to keep up.

DIGITAL SERVICE DEVELOPMENT

Develop added values for your customers!

Digitization affect your company, so you have to keep up. Your customers are expecting more from you now than they did before, they probably would like to have a fast response, more accessible support and exclusive offers. Your competitors are proactive and see new technologies and digital services as an opportunity to provide added value and gain market share.

Together we can develop digital services that meet your customer's expectations of you and more. A digital service may be designed graphically and functionally to cover added values and availability requirements that your customers are expecting. But it takes time to establish and optimize the service so work needs to begin today.

We offer a dedicated team that gets to know you and your company. A team that analyzes your various target groups in a committed and structured way to identify the added values that can provide better business.

With us, you can feel safe and get a guarantee for both functionality and reliability.

Develop added values for your customers!

Digitization affect your company, so you have to keep up. Your customers are expecting more from you now than they did before, they probably would like to have a fast response, more accessible support and exclusive offers. Your competitors are proactive and see new technologies and digital services as an opportunity to provide added value and gain market share.

Together we can develop digital services that meet your customer’s expectations of you and more. A digital service may be designed graphically and functionally to cover added values and availability requirements that your customers are expecting. But it takes time to establish and optimize the service so work needs to begin today.

We offer a dedicated team that gets to know you and your company. A team that analyzes your various target groups in a committed and structured way to identify the added values that can provide better business.

With us, you can feel safe and get a guarantee for both functionality and reliability.

Four steps to your digital service

1.

GOALS & STRATEGY

Mission description

Whether you know what you want, or if you just know in which direction you would like to go, we begin the mission with a joint description of the mission. This gives us guidance, something that allows us to more quickly present a concrete proposal for your new digital service.

You do not need to have had past experience in digital service development. With us, you will get the advice and support you will need. Through “mock-ups” or virtual interfaces, we can clearly present the user experience – both design and functionality. We do that in order to ensure that we deliver what you want and expect.

2.

REQUIREMENT SPECIFICATION

Technical documentation

Once we agree on the design and features of your new digital service we re-formulate it in a technical requirement specification. It is this documentation, along with documentation of the design and the project description, which will guide our team during the development.

In parallel with the documentation, our work on your digital service is also extended. At this stage, our development team starts its work and helps us clarify the requirement specification by asking questions that, for example, may concern functions in specific parts not previously discussed.

3.

DEVELOPMENT

Graphics and programming

At this stage the documentation is ready. Our development team is starting the development of your new digital service. A development that occurs agile, which means that a group within your company may continually evaluate the service. This to additionally ensure required quality, but also to give you the opportunity to complement the service with additional functionality or to refine features.

4.

LAUNCH

Delivery and hand-over

We test your running digital service based on different scenarios. The tests are done in-house with us and aim to ensure security, quality, and usability in all respects.

Your digital service is now developed, tested and delivered in the way we together decided. If you would like, we can assist with both integration and launch.

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How we take it to the next level

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